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About Us

About Chemist Greenhouse
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Privacy Policy
Terms & Conditions

Chemist Greenhouse – PRIVACY POLICY

Chemist Greenhouse ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website "www.chemistgreenhouse.com.au" or interact with us in our retail pharmacies

By using our Website or visiting our Pharmacies, you agree to the terms of this Privacy Policy.

If you do not agree with the terms, please do not use our services or provide us with your personal information.

Information We Collect

We may collect personal information from you in various ways, including when you:

Visit our Website
Shop at or visit our Pharmacies
Contact us via email, phone, or in person
Participate in surveys or promotions

The types of personal information we may collect include:

Contact Information: Name, email address, postal address, phone number.
Payment Information: Credit/debit card details, billing information.
Health Information: Prescription details, health conditions (only if voluntarily provided for specific services such as consultations or product recommendations).
Technical Information: IP address, browser type, operating system, device information, cookies, and usage data (collected when using our Website).
Transaction Information: Purchase history, product preferences, and any feedback or queries.

How We Use Your Information

We may use your personal information to:

Process your purchases and provide products or services.
Respond to inquiries, provide customer support, and communicate important information.
Improve our Website, products, and services based on customer feedback.
Send newsletters, promotions, and marketing communications (with your consent).
Comply with legal obligations, such as reporting requirements or public health concerns.
Monitor and analyse Website usage for optimisation and troubleshooting.

Disclosure of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party vendors that help us with payment processing, data analysis, email delivery, and other operational tasks.
Legal Authorities: If required by law, regulation, or legal process, we may disclose personal information to authorities.
Business Transfers: In the event of a merger, sale, or transfer of assets, your personal information may be part of the transferred assets.

Data Security

We take appropriate measures to protect your personal information from unauthorised access, use, or disclosure. These measures include secure data storage, encryption, and regular audits of our systems. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot ensure the security of any information transmitted via the Website.

Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience and collect information about how you interact with our Website. You can control cookies through your browser settings, but disabling them may limit your ability to use certain features of the Website.

Your Choices and Rights

You have the right to:

Access, correct, or delete your personal information
Opt-out of receiving marketing communications by following the unsubscribe link in emails or contacting us directly.
Request restrictions on how we use your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided below.

Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read their privacy policies before providing any personal information.

Children's Privacy

Our Website and Pharmacies are not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it as soon as possible.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our Website with the date of the latest revision.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Chemist Greenhouse Phone: (07) 3180 9737 Email: info@chemistgreenhouse.com.au

By using our Website or visiting our Pharmacies, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described.

I accept the terms and conditions.

Chemist Greenhouse – TERMS & CONDITIONS

Welcome to Chemist Greenhouse. These terms and conditions govern the use of our website and services at our retail pharmacies. By accessing or using our website or any services provided at our retail locations, you agree to comply with the following terms and conditions. Please read them carefully.

General Use of the Website

The content provided on the Chemist Greenhouse website is for informational purposes only and should not be considered as medical advice. Always consult with a healthcare professional for medical concerns or treatment.
By using this website, you acknowledge that Chemist Greenhouse is not responsible for the accuracy, completeness, or reliability of any information on the website.
You must be at least 18 years old or have the consent of a legal guardian to use this website.
Chemist Greenhouse reserves the right to modify or discontinue the website, including its contents and any features, without notice.

Product and Service Information

Chemist Greenhouse strives to ensure the accuracy of product descriptions and availability; however, we do not guarantee that the information is error-free or complete.
All prices and availability of products are subject to change without notice. Prices at retail pharmacies may differ from those listed on the website.
Products offered in our retail pharmacies may not always be available online, and vice versa.

Health and Wellness Information

The website may offer information on health, wellness, and plant-based medicines. This information is not intended to substitute for professional medical advice, diagnosis, or treatment.
Any actions taken based on the information provided on this website are at your own risk.

User Accounts and Registration

Users may be required to create an account to access certain features of the website. You are responsible for maintaining the confidentiality of your account information, including passwords, and for all activities that occur under your account.
Chemist Greenhouse reserves the right to suspend or terminate accounts if any suspicious or illegal activity is detected.

Intellectual Property

All content, logos, designs, graphics, text, and images on this website are the intellectual property of Chemist Greenhouse or its licensors. Unauthorised use or reproduction of this content is prohibited.
Users are granted a limited, non-exclusive, and revocable license to access and use the website's content for personal, non-commercial purposes.

Third-Party Links

The Chemist Greenhouse website may contain links to third-party websites or services. These links are provided for your convenience, and Chemist Greenhouse is not responsible for the content, policies, or practices of third-party websites.
Accessing third-party links is at your own risk.

Limitation of Liability

Chemist Greenhouse and its retail pharmacies shall not be liable for any damages, direct or indirect, arising from the use of the website, its content, or any products or services provided by Chemist Greenhouse.
Chemist Greenhouse will not be held responsible for any medical, health, or wellness issues arising from the misuse of any products purchased from us.

Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising from your use of the website or services shall be subject to the exclusive jurisdiction of the courts in Australia.

Changes to Terms & Conditions

Chemist Greenhouse reserves the right to modify these terms and conditions at any time without prior notice. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.

11. Contact Information

For any questions or concerns regarding these Terms, please contact us at.

Email: info@chemisgreenhouse.com.au.

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